unlock your Sales career coaching
Welcome to
Unlock the secrets most salespeople miss that directly lead to sales!
Thomas Morin
Author & Sales Coach
THANK YOU FOR VISITING UNLOCK YOUR Sales CAREER COACHING WITH THOMAS MORIN!
“We’ve all heard the term ‘people buy from people they like’. It doesn’t matter how well you know the product you are selling, if your customer isn’t comfortable, they will not buy from you. Our coaching process is not about selling, it’s about people. We will implement techniques designed to reduce customer anxiety by skillfully removing obstacles standing in the way of rapport and trust being built. Only THEN will your customer make the decision to buy from you.” -Thomas Morin
Read on and see more about our process and real stories about the salespeople we have helped!
When coaching with Thomas, you will receive our sales playbook, based on “No Trust, No Sale” principles.
No Trust, No Sale
Podcast Series
Get exclusive insight from Thomas Morin as he takes you through all aspects of his book, No Trust, No Sale.
COACH
With over 30 years of training, coaching, and mentoring thousands of employees in a customer service environment, Thomas shows you the techniques he has used to ease customer tension and anxiety, allow rapport and trust to be built, achieving the comfort level the customer must have to feel comfortable making the decision to buy from you. Learning and implementing these techniques can help you improve sales, performance, and commissions!
THOMAS MORIN
“We will help you become the relationship salesperson customers love to buy from!”
• Author, No Trust, No Sale & Know Your Customer
• Over 30 years of upper management career in two major companies
• Led over 16,000 employees
• Personally conducted over 3,500 interviews
• Corporate Sales Trainer
• Author: Company Sales Playbook
• Certified Life and Sales Coach
• Business owner
• RV Salesperson, Sales Manager, Director of Employee Development
• 10-year High School Athletic Coach
wHAT tHOMAS IS
A proven success story
Committed to improving your skills
A collaborative partner
Honest, fact-based communicator
Objective, trusted coach and mentor
Step by step idea builder
COACHING WITH THOMAS MORIN
WHAT THOMAS IS NOT
Your boss
A therapist
Your mother
The ‘answer man’. (We’ll build answers together!)
How Thomas can help you build customer rapport and trust
Analyze what is working and what isn’t
Key steps to prepare for each customer
How to NAIL the greeting
Implement a step-by-step trust building process
Recognize customer body language cues
Identify each custmer’s “type”
Adjust your style to match your customer’s type.
client MUST BE WILLING TO
Be completely honest with Coach Thomas
Identify situations you’re struggling with
Be objective about their strengths and weaknesses
discuss and brainstorm alternative approaches
Be open to change what you’re doing now
Be comfortable being uncomfortable (at first)
Follow through on commitments
Be motivated to increase sales and results
no trust, no sale
Following up from his first book "Know Your Customer", sales coach Thomas Morin presents his proven method for building a rapport with customers by instilling confidence that helps anxious buyers feel at ease. Thomas identifies and examines the number one obstacle facing salespeople today, breaking down the WHY and HOW into action items and manageable objectives. With the help of Thomas' tried-and-true techniques, we have the power to overcome challenges, tap into our potential, and establish valuable customer relationships built on a solid foundation of trust.
Price: $16.99 plus tax and shipping
Available at all major booksellers including Amazon, Barnes & Noble, and Books A Million.
Signed books available directly from Thomas @ bookauthorcoach@yahoo.com
NOW AVAILABLE!
Know your customer
Salespeople don't often take the time, or techniques needed to truly know their customer, which is absolutely necessary to pave the way for rapport and trust to be built. Regardless of what you are selling, customers buy from salespeople they like and trust. In KNOW YOUR CUSTOMER, the techniques are laid out in a step by step manner to improve sales results in selling an RV to a customer. However, these trust building steps are transferable to real estate, automobiles, and most other sales situations where person to person rapport and trust building steps directly lead to a customer making the decision to buy from you today.
In an effort to provide speedy customer service, many salespeople don't take the time to really know their customer and allow true rapport and trust to be built. That works fine until you ask for the sale, when your customer becomes "Mr. & Mrs. I'll think it over" and they walk out the door. In KNOW YOUR CUSTOMER, Thomas uses years of corporate experience in leading and coaching retail and salespeople steps needed to provide an 'above and beyond' customer experience, resulting in higher sales results.
FREE ARTICLES for you to read…
Coach Thomas is a Feature Contributor for RV Pro Magazine
How to hand an anxious customer who may be wary of salespeople.
Be a PERSON before a SALESPERSON
Salespeople can commit to self-development during downtimes to stay sharp and motivated.
Moving past a customer who says “no” with professionalism and maturity.
6 steps dealers can use to help a customer trust that you will do what you say.
A customer’s generation and personality style can influence how you should communicate with them to increase your sales success.
Get the information you need without dominating the conversation.
There are many skills RV salespeople must master be in the top 20% and start living more off their referral business than the new customers coming in the front door.
Why selling is the ‘transfer of trust’ and how to find the sweet spot in sales.
Dealers need to understand who their customers are and what resonates with them in order to communicate effectively.
"In the truest sense of the word, Tom is an outstanding RV Coach. My RV sales career would not be the success that it is without his coaching and mentorship. He consistently delivers impactful guidance and direction I can always count on.”
— BRad Buyce, Northville, NY
What are people who have
worked with Thomas Saying?
“I started working with Tom in late 2018 when I decided to begin a sales career. The results of Tom’s coaching are undeniable. I increased my income by 30% in year one and currently on track to DOUBLE my income this year. Tom was committed to my success, and I couldn’t recommend him enough for anyone looking for guidance and accountability in their sales career.”
— Jake Reinhart, Amsterdam, NY
what will coaching with thomas do for me?
“With no prior sales experience, Tom’s coaching over the last 3 years has taught me how to adjust my approach to better connect with my customer, leading to the rapport and trust customers need to feel comfortable buy from me. I have now had a huge sales increase year and have also built strong personal friendships with some of my customers.”
— Charles Weitz, Glenville, NY
“With years of experience and success as a coach, Thomas has taught me know-your-customer techniques that have dramatically enhanced my career. I have completely changed my sales process because of the things he has taught me, resulting in my achieving Salesperson of the Year in my dealership for two years in a row.”
— Charlie Terwilliger, Milford, PA
to inquire about coaching or to purchase a signed book…
Want to work with Thomas?
Reach out to learn more!
BookAuthorCoach@gmail.com
(518) 428-2429